{"id":3314,"date":"2025-06-13T08:09:46","date_gmt":"2025-06-13T07:09:46","guid":{"rendered":"https:\/\/cavagiro.com\/?page_id=3314"},"modified":"2025-06-25T08:55:41","modified_gmt":"2025-06-25T07:55:41","slug":"returns-and-refunds-policy","status":"publish","type":"page","link":"https:\/\/cavagiro.com\/en\/politica-de-devolucions-i-reemborsaments\/","title":{"rendered":"Returns and refunds policy"},"content":{"rendered":"

Right of withdrawal<\/strong><\/p>\n\n\n\n

You can cancel your purchase within a period of 14 calendar days<\/strong> from the receipt of the order. To do this, the product must be in perfect condition, unopened and with the original packaging.<\/p>\n\n\n\n

How to make a return<\/strong><\/p>\n\n\n\n

Send us an email at cavagiro@cavagiro.com<\/a> indicating your order number. Once we have received the product and verified its condition, we will proceed with the refund within a maximum period of 7 business days, using the same payment method.<\/p>\n\n\n\n

Return costs<\/strong><\/p>\n\n\n\n

Shipping costs for returns are the responsibility of the customer, unless the product is defective or there is an error in shipping.<\/p>\n\n\n\n

Defective or incorrect products<\/strong><\/p>\n\n\n\n

If you receive a defective or incorrect product, you must notify us within a maximum of 48 hours<\/strong> from the reception, writing to cavagiro@cavagiro.com<\/a>Once the case has been reviewed, we will offer you a full refund or a replacement product.<\/p>\n\n\n\n

Exceptions<\/strong><\/p>\n\n\n\n

No returns will be accepted. of open bottles<\/strong>, unless they present a clear and verifiable defect (such as organoleptic alteration). In these cases, we reserve the right to request evidence (photograph, sample, etc.).<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

Dret de desistiment Pots desistir de la teva compra en un termini de 14 dies naturals des de la recepci\u00f3 de la comanda. Per fer-ho, el producte ha d\u2019estar en perfectes condicions, sense obrir i amb l\u2019embalatge original. Com fer una devoluci\u00f3 Envia\u2019ns un correu electr\u00f2nic a cavagiro@cavagiro.com indicant el teu n\u00famero de comanda. Un […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3314","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/pages\/3314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/comments?post=3314"}],"version-history":[{"count":4,"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/pages\/3314\/revisions"}],"predecessor-version":[{"id":3489,"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/pages\/3314\/revisions\/3489"}],"wp:attachment":[{"href":"https:\/\/cavagiro.com\/en\/wp-json\/wp\/v2\/media?parent=3314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}